The Federal Reserve Banks are committed to providing you with exceptional customer service. Our team of experts is available to assist you in using all of our products and services.
For questions related to connectivity options, certificates, and other access-related matters, please contact the Customer Contact Center: |
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| Customer Contact Center: All Districts | |
Phone: (888) 333-7010 or (612) 204-7010, Option 1 Fax: (866) 333-2589 or (612) 629-4079 Email: ccc.technical.support@kc.frb.org Hours: 6:30 a.m. - 8:00 p.m. CT, Monday - Friday |
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| For FedPayments Manager or Fedwire-specific questions, financial institutions should call the Wholesale Operations site that serves their Federal Reserve district. | |
| Wholesale Operations Site: Federal Reserve Bank of Kansas City |
Wholesale Operations Site: Federal Reserve Bank of Boston |
| P.O. Box 419033 Kansas City, MO 64141-6033 Toll Free: 800-333-2448 Services Customers in the following Districts:
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P.O. Box 2076 Toll Free: 800-327-0147 Services Customers in the following Districts:
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